Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
Trosnant Street, Pontypool NP4 5YN
Here you can find out how to register at our practice and read other important information for patients.
You can find out more by clicking on the links.
The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records
Should you feel dissatisfied with a member of the practice team or the practice as a whole please tell us. In the first instance you should endeavour to resolve the ... [continue] Complaints policy
Enquiries by e-mail are only for non urgent matters. The email account is not constantly monitored. Treatment and health related enquiries should not be submitted via the enquiries e-mail address. ... [continue] Email form
OUTSIDE ‘NORMAL OPENING HOURS’ If you have a life threatening emergency please ring 999 With effect from Tuesday 13th August 2019 – if surgery is closed and you require urgent ... [continue] Emergencies
We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by bringing along your NHS medical card ... [continue] How to register
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality
We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities
There are many self-referral services available to patients in Torfaen. You can arrange to be seen by these services without seeing or speaking to a clinician first. Please click the ... [continue] Patient Self Referral Services
Please contact the surgery for further information on the area covered by the practice.
The Privacy Notice explains why the GP practice collects information about you and how that information may be used. Health care professionals who provide you with care maintain records about ... [continue] Privacy Notice
Patient Guide for Non NHS or Private Work Fees Why do I have to pay? The NHS provides most health services to people free of charge, although there are some ... [continue] Private Fees – Information
If you change name, address or telephone number, please let our receptionists know as soon as possible via the contact us link on the website or by emailing enquiries.w93055@wales.nhs.uk. If ... [continue] Updating your details
Sexual Health – https://www.wales.nhs.uk/sitesplus/866/page/60995 My Health Online – https://www.myhealthonline-inps2.wales.nhs.uk/login Choose Pharmacy & The Common Ailment Scheme – https://www.choosewellwales.org.uk/sitesplus/documents/994/Minor%20Ailments%20Services_Leaflet_English.pdf For information about urinary tract infections: Females under 65 – https://www.rcgp.org.uk/clinical-and-research/resources/toolkits/-/media/85AAD1D4DDEF455A85E0416C3BB714AE.ashx All ... [continue] Useful Websites
The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour
What are cookies? A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many ... [continue] Website Cookies – Information for Patients
Date published: 8th October, 2014
Date last updated: 22nd October, 2014