Trosnant Lodge

Appointments

Most of our surgeries are by an appointment only system. Appointments can be booked by telephoning the surgery or contacting us via the communication form on this website.

You are also able to book some face to face appointments via The NHS Wales App. You do not need to contact us to register, you only need valid photographic I.D. and to be over the age of 16. Please visit https://app.nhs.wales/login to register and for more information.

Please ensure that only routine queries are sent to us via email. Please ensure that all URGENT enquiries are telephoned through to the surgery.  We aim to respond to all emails to the Practice within 48 hours, or two working days, but this is not always possible.

For routine appointments, we will always try to book you with the clinician of your choice, however if they are not available we may ask you to see another doctor.

In the case of an emergency appointment, you will be booked with our on call doctor, it is not possible to specify which doctor you would prefer when calling for an emergency appointment.

If you are too ill to come to the surgery and you require a visit at home, please call the surgery before 10am where possible. Home visits take up much more of a doctor’s time than a consultation in the surgery, so if you are mobile please come into the surgery to be seen.

 

Date published: 8th October, 2014
Date last updated: 31st May, 2023